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All glorious alternatives products are sold by Glorious Alternatives Corporation:
GLORIOUS ALTERNATIVES CORPORATION
5900 Balcones Drive
Suite #17074
Austin
Texas
78731
SHIPPING TIMES
All items are despatched from our Texas, USA based warehouse within 7 working days by USPS, DHL or UPS unless stated otherwise.
OUR GUARANTEE & RETURNS POLICY:
Here at Glorious Alternatives Corporation we want to ensure the satisfaction of our customers.
All products come with a standard 60 day money back guarantee unless stated otherwise. Please note, shipping & handling fees are non refundable unless a product is defective. Our taste test guarantee specifically does not cover any shipping and handling costs charged on an order.
HOW TO TAKE US UP ON OUR “TASTE TEST” & RETURNS POLICY:
If you do not like the flavor of the products you receive, we will put that right!
Firstly, contact our customer service team by emailing [email protected]
If you have purchased a single item and require a refund due to personal taste preferences we will give a full refund minus any shipping & handling fees. At our discretion we may also offer an alternative solution (for example a product swap) that we believe represents a better value to our customers and the environment but you are not obliged to take such an offer.
If you have purchased more than one item in a multi-buy promotion and require a refund it is your responsibility to pay for return shipping and handling to our Texas facility for the unused portion of your order. It is required that you return all unused items and a refund will not be given if more than one package is opened per flavor. For example if you have ordered 5 bags of our Noochy Licious original we would expect you to return the 4 unopened packages and we will give a refund of the full amount paid.
We recommend you send unopened items with tracking or delivery confirmation to expedite the process and avoid delays.Â
We must receive the items within 60 days from the date you originally received the item, for the refund to be valid.
Please note we reserve the right to refuse refunds if products are not re-sellable at our discretion.
When you’ve heard back from us, please send your products back to:
Gloriously Vegan
Packin’ Track
3100 Technology dr, Ste 200
Plano TX 75074
STANDARD WARRANTY
All products come with a standard warranty of 30 days from receipt of the product. If a product is found to be defective in that time we will send a replacement to you completely free of charge. Just email us on [email protected]
MODIFICATION OF THE RETURN POLICY:
We reserve the right to modify the terms of our return policy at any time. Any changes made will be effective immediately and will be communicated clearly on our website. Please note that any modifications will not affect orders that have already been placed prior to the changes in the policy. We encourage customers to review the return policy regularly to stay informed of any updates.